Terms and conditions

These terms and conditions ("Agreement") set forth the general terms and conditions of your use of the siamcatrecycling.com website ("Website"), "Siam Cat" mobile application ("Mobile Application"), "SCR Hub Pro" mobile application ("Mobile Application") and any of their related products and services (collectively, "Services"). This Agreement is legally binding between you ("User", "you" or "your") and Siam Cat Recycling Co., Ltd. ("Siam Cat Recycling Co., Ltd.", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Services. You acknowledge that this Agreement is a contract between you and Siam Cat Recycling Co., Ltd., even though it is electronic and is not physically signed by you, and it governs your use of the Services. For physical goods purchases, see our Purchase Agreement for Spent Catalysts.


Accounts and membership

You must be at least 18 years of age to use the Services. By using the Services and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account on the Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.


User content

We do not own any data, information or material (collectively, "Content") that you submit on the Services in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may, but have no obligation to, monitor and review the Content on the Services submitted or created using our Services by you. We do not own any data, information or material (collectively, "Content") that you submit on the Services in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may, but have no obligation to, monitor and review the Content on the Services submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. Unless specifically permitted by you, your use of the Services does not grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose.


Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Ownership of submitted Goods transfers only upon acceptance; see Purchase Agreement for details.


Accuracy of information

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Services or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Services including, without limitation, pricing information. No specified update or refresh date applied on the Services should be taken to indicate that all information on the Services or Services has been modified or updated.


Backups

We perform regular backups of the Website and its Content, however, these backups are for our own administrative purposes only and are in no way guaranteed. We do not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly. We bear no responsibility for data loss, even if backups fail. We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty.


Links to other resources

Although the Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk. This includes third-party payment or shipping services used in transactions. We are not liable for third-party payment or shipping service failures.


Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; (j) to interfere with or circumvent the security features of the Services, third party products and services, or the Internet; or (k) to use pricing information or any other data obtained from the Services to engage in competitive practices, undercut our pricing, or facilitate business activities that compete with Siam Cat Recycling Co., Ltd. We reserve the right to terminate your use of the Services for violating any of the prohibited uses. (l) Violating Thai environmental or recycling regulations. (m) Submitting false sourcing declarations, misrepresenting the ownership or origin of catalytic converter materials, or providing inaccurate identity or business registration information in connection with any transaction or supplier compliance process.


Electronic acceptance and OTP signing

For each purchase transaction processed through Siam Cat Recycling's CRM system or mobile applications, a purchase contract will be generated and presented to the Supplier for review prior to the transaction being finalised. Confirmation by entering a One-Time Password ("OTP") sent via SMS to the Supplier's registered mobile number constitutes a legally binding electronic signature under the Electronic Transactions Act B.E. 2544 (Thailand ETDA). The OTP confirmation record — including the contract content at the time of signing, the phone number used, and the timestamp — will be retained as evidence in our system and shall be treated as non-repudiable proof in the event of a dispute. Registering as a Supplier or submitting a transaction request via any approved channel signifies that you have read, understood, and agreed to this Agreement and the Purchase Agreement for Spent Catalysts.


Supplier compliance and access restrictions

Suppliers accessing the Services are subject to a risk-based compliance tier system as part of our responsible sourcing programme. Your access level, purchasing limits, and documentation requirements are determined by your assigned tier. We reserve the right to restrict, suspend, or terminate your access to the Services — including the ability to submit orders or receive payments — if your compliance documentation is expired, incomplete, or if your transaction behaviour triggers an anomaly flag under our internal compliance controls. All tier assignments, status changes, and access restrictions are logged and form part of the audit trail maintained under our responsible sourcing obligations to LPPM-compliant refinery partners.


Intellectual property rights

"Intellectual Property Rights" means all present and future rights conferred by statute, common law, or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Siam Cat Recycling Co., Ltd. or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Siam Cat Recycling Co., Ltd. This includes but is not limited to the data used to identify products, set prices, and conduct other activities related to the Services, as well as any proprietary algorithms, structures, methodologies, designs, software, technologies, trademarks, trade secrets, and business processes. All such data, along with any associated algorithms, structures, and methodologies for calculating product prices or determining product characteristics, shall remain the exclusive intellectual property of Siam Cat Recycling Co., Ltd. and are protected under applicable database rights, copyright laws, trademark laws, trade secret laws, and other intellectual property laws. You acknowledge that you have no rights, title, or interest in any of Siam Cat Recycling Co., Ltd.'s intellectual property, and you agree not to use, reproduce, modify, or distribute any of such intellectual property except as explicitly permitted by this Agreement. Third-Party Trademarks and Logos: The use of car brand logos or other trademarks (collectively, "Third-Party Marks") within the Services is solely for the purpose of identifying products and does not grant you any right, title, or interest in those Third-Party Marks. The inclusion of these Third-Party Marks in the Services does not imply any affiliation, endorsement, or sponsorship by the respective car brand owners. You acknowledge that all rights, titles, and interests in such Third-Party Marks are owned by their respective trademark holders, and your use of the Services does not grant you any license to use these marks for any purpose beyond identification of products. No rights or licenses are granted to you, except as expressly set forth in this Agreement, and you shall not reproduce, extract, manipulate, or otherwise use the data or database owned by Siam Cat Recycling Co., Ltd., or any Third-Party Marks, for any purpose other than as expressly permitted by the terms of this Agreement. All trademarks, service marks, graphics, and logos used in connection with the Services are trademarks or registered trademarks of Siam Cat Recycling Co., Ltd. or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any of Siam Cat Recycling Co., Ltd. or third-party trademarks.


Disclaimer of warranty

You agree that such Service is provided on an "as is" and "as available" basis and that your use of the Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein. We provide pricing information for catalytic converters and allow users to sell directly to us by adding items to their cart and submitting their order. While we strive to offer accurate pricing, we do not guarantee that the displayed prices will remain unchanged or that all items will be accepted for purchase. Users are responsible for ensuring that any catalytic converters they sell through the Service are legally owned and comply with all applicable laws and regulations. We reserve the right to reject any submitted items at our discretion, including but not limited to cases where ownership, authenticity, or compliance cannot be verified. We make no warranties, express or implied, regarding the availability of pricing, acceptance of items, or the outcome of any transaction. By using the Service, you acknowledge and agree that all transactions are subject to final review and approval by us.


Limitation of liability

To the fullest extent permitted by applicable law, Siam Cat Recycling Co., Ltd., its affiliates, directors, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, punitive, consequential, or exemplary damages, including but not limited to:


  • - Loss of profits, revenue, or sales
  • - Loss of business opportunities or anticipated savings
  • - Business interruption or reputational damage
  • - Loss of data or inability to use the service

This applies regardless of the cause, whether based on contract, tort, negligence, warranty, breach of statutory duty, or any other legal theory, even if we have been advised of the possibility of such damages. For users who have paid for the service, our total liability shall not exceed the total amount paid by the user in the one-month period before the event that gave rise to the claim. For users who provide goods to Siam Cat Recycling, Siam Cat Recycling Co., Ltd. assumes no liability beyond the price agreed upon and paid for any goods purchased from the user. These limitations apply even if the stated remedy fails to fully compensate you for any losses or does not achieve its essential purpose.
No Liability for Free Users
For users who access the service for free, Siam Cat Recycling Co., Ltd. shall have no liability for any damages, losses, or issues arising from the use of the service, including but not limited to loss of data, business interruptions, or reputational damage. Siam Cat Recycling Co., Ltd. assumes no responsibility for any consequences arising from the use of the service by free users.


Indemnification

You agree to indemnify and hold Siam Cat Recycling Co., Ltd. and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Services or any willful misconduct on your part or any regulatory breaches, especially environmental laws.


Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.


Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Thailand. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Thailand. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods or other treaty does not apply to this Agreement.


Assignment

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.


Changes and amendments

We reserve the right to modify this Agreement or its terms relating to the Services at any time, effective immediately upon posting of an updated version of this Agreement on the Services. We are not obligated to provide notice of such changes. Continued use of the Services after any changes have been posted shall constitute your consent to those changes.


Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services. This Agreement, alongside our Purchase Agreement, AUP, Disclaimer, and Privacy Policy, forms the full contract for all Services.


Contacting us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so via the contact form, send an email to [email protected] or write a letter to 190/51 Suptawee Factory Park 3, Nai Khlong Bang Pla Kot, Phra Samut Chedi, Samut Prakan 10290, Thailand


This document was last updated on March 2026